Payment History- Overview

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Accessing Payment History

To view your organization's payment history, follow these steps:

  1. Log in to your Wexa.ai account.
  2. Navigate to the "Manage Account" section.
  3. Click on the "Payment History" tab.

Understanding Payment History Details

The Payment History section displays a comprehensive record of all your organization's transactions within Wexa.ai.

  • Date & Time: Shows the exact date and time the payment was processed.
  • Recipient: Displays the name and email address of the receiving entity (typically Wexa.ai).
  • Amount: Indicates the total amount charged for the transaction.
  • Card: Shows the last four digits of the credit card used for the purchase.
  • Currency: Specifies the currency used for the transaction (typically USD).
  • Status: Provides an update on the payment's processing stage:
    • In Progress: Payment is being processed.
    • Pending: Payment is awaiting confirmation.
    • Declined: Payment was unsuccessful (e.g., insufficient funds).
    • Succeeded: Payment was completed successfully.
  • View Invoice: Clicking the "View" button (represented by an eye icon) allows you to download a detailed copy of the invoice for the specific transaction.

Benefits of Reviewing Payment History

  • Track expenses: Monitor your organization's usage of Wexa.ai services.
  • Verify invoices: Ensure the accuracy of charges associated with purchases.
  • Identify trends: Analyze payment history to optimize your organization's subscription plan or add-on credit usage.

By regularly reviewing your organization's payment history, you can maintain financial transparency and ensure efficient use of resources within Wexa.ai.